Sales & Customer Service Representative
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Key skills for this role
About the Role
MB Sweets is looking for a motivated Sales & Customer Service Representative to handle customer inquiries via WhatsApp and phone, process orders, and achieve sales targets. The role requires previous sales and customer service experience, Arabic language preferred, and strong communication skills.
Key Skills for This Role
Responsibilities
- Handle customer inquiries via WhatsApp and phone calls and process orders
- Provide excellent customer service and respond to customer requests professionally
- Promote products and achieve sales targets
- Follow up with customers and build strong customer relationships
- Coordinate with the operations team to ensure smooth order processing
Requirements
- Previous experience in sales and customer service
- Arabic language is preferred
- Good written English is a must
- Strong communication skills through both WhatsApp (written) and phone calls
- Good computer skills
- Positive attitude and ability to work in a fast paced environment
Full Job Posting
Job Overview
- We are looking for a motivated Sales & Customer Service Representative to join our team.
Responsibilities
- Handle customer inquiries via WhatsApp and phone calls. /and process orders
- Provide excellent customer service and respond to customer requests professionally.
- Promote products and achieve sales targets.
- Follow up with customers and build strong customer relationships.
- Coordinate with the operations team to ensure smooth order processing.
Requirements
- Previous experience in sales and customer service.
- Arabic language is preferred.
- Good written English is a must.
- Strong communication skills through both WhatsApp (written) and phone calls.
- Good computer skills.
- Positive attitude and ability to work in a fast paced environment.
Salary & Benefits
- AED 2,500 – AED 3,000 per month
- Attractive Sales Commission
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