Sales Coordinator - The Ritz-Carlton Abu Dhabi, Grand Canal
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Key skills for this role
About the Role
The Ritz-Carlton Abu Dhabi seeks a Sales Coordinator to support the Sales & Marketing team. Responsibilities include preparing sales documents, managing client communications, and promoting brand image.
Key Skills for This Role
Responsibilities
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying)
- Prepare sales related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
- Promote awareness of brand image internally and externally
- Gather materials and assemble information packages (e.g., brochures, promotional materials)
- Use sales techniques that maximize revenue while maintaining guest loyalty
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in sales software
- Answer guest questions about property facilities/services
- Serve as point of contact for clients and communicate by phone and email
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
- No supervisory experience required
Full Job Posting
Position Summary
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing, copying)
- Prepare sales related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders)
- Promote awareness of brand image internally and externally
- Gather materials and assemble information packages (e.g., brochures, promotional materials)
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
- Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process
- Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent
- Related Work Experience: At least 1 year of related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
Company Policies
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
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