indeed
Sales Coordinator
Merrithew
Scarborough, CAN
Full Time
Entry
Hybrid
3 days ago
CRMMicrosoft OfficeSales SupportCustomer ServiceLogistics CoordinationData Entry
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
CRMMicrosoft OfficeSales Support
About the Role
Merrithew is seeking a Sales Coordinator to support the Commercial Sales team with lead qualification, logistics, and administration. The role involves managing CRM data, coordinating orders, and providing marketing support.
Key Skills for This Role
CRMMicrosoft OfficeSales SupportCustomer ServiceLogistics CoordinationData Entry
Responsibilities
- Provide support to drive sales towards quarterly Sales Team Sales Objectives
- Coordination of inbound departmental email through merrithew.com, social media, tradeshows, and order processing for commercial products
- Answering in bound customer sales calls and responding/escalating customer issues to the Customer Care team
- Handling small value sales eg. accessories
- Maintenance of the CRM Database by updating customer records (address, email, contacts)
- Managing potential leads in CRM, creating leads or opportunities and assigning to sales team for follow up
- Management and coordination of orders with our EU & Tapscott facility
- Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required
- Covering off on Sales Managers and other Customer Service & Sales Support Coordinator’s duties during vacation time, sick leave and other out of office situations
- Working on statutory holidays as directed and planned in advance
- Provide Partner Marketing support – image requests, website reviews, events posting, requests for inventory & serial number reports, etc.
- Assist in maintenance of Distributor Portal: in charge of updating price lists, product information and monthly memos on the Distributor Portal through SiteFinity
Requirements
- 2+ years in a supporting role to sales and customer service teams, with logistics experience handling a range of clients
- Superior organizational skills and excellent communication skills (verbal and written)
- Excellent MS Office (Outlook, Word, Excel, PowerPoint) and presentation proficiency
- CRM expertise with data entry and reporting
- Additional languages, spoken and written, are a definite asset. Specifically, German, Spanish, Portuguese, French, or any European language
Full Job Posting
Position Overview
- Reporting to the Senior Sales Manager, Commercial Sales, this role involves a mix of sales, marketing support and customer service skills.
- The core objectives are to support the Commercial Sales, EMEA team through lead qualification, logistics and general administration.
- We’re looking for a candidate who can share monthly promotional assets to our global network, provide back up support for inbound merrithew.com web orders and customer calls.
Major responsibilities
- Provide support to drive sales towards quarterly Sales Team Sales Objectives.
- Coordination of inbound departmental email through merrithew.com, social media, tradeshows, and order processing for commercial products.
- Answering in bound customer sales calls and responding/escalating customer issues to the Customer Care team.
- Handling small value sales eg. accessories.
- Maintenance of the CRM Database by updating customer records (address, email, contacts).
- Managing potential leads in CRM, creating leads or opportunities and assigning to sales team for follow up.
- Management and coordination of orders with our EU & Tapscott facility.
- Generate and distribute Sales and Inventory Reports (e.g. Sales Person Reports, Daily Sales, Monthly Promotion Sales Analysis) Saved Carts Reports and other reports as required.
- Covering off on Sales Managers and other Customer Service & Sales Support Coordinator’s duties during vacation time, sick leave and other out of office situations.
- Working on statutory holidays as directed and planned in advance.
Marketing support
- Provide Partner Marketing support – image requests, website reviews, events posting, requests for inventory & serial number reports, etc.
- Assist in maintenance of Distributor Portal: in charge of updating price lists, product information and monthly memos on the Distributor Portal through SiteFinity.
- Create and generate Team notification emails including: Monthly Promotions, New Products, In/Out of Stock items, CRM Updates, General FYIs.
- Assist with travel arrangements, booking external training, gift basket requests for external clients, etc.
- Other duties, as assigned.
Skills and qualifications
- 2+ years in a supporting role to sales and customer service teams, with logistics experience handling a range of clients.
- Superior organizational skills and excellent communication skills (verbal and written).
- Excellent MS Office (Outlook, Word, Excel, PowerPoint) and presentation proficiency.
- CRM expertise with data entry and reporting.
- Additional languages, spoken and written, are a definite asset. Specifically, German, Spanish, Portuguese, French, or any European language.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career