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Sales Coordinator

MEC Outdoors
Milwaukee, USA
Full-time
Entry · 2+ years experience
Hybrid
Discovered 6 days ago
Customer Relationship Management (CRM)Enterprise Resource Program (ERP)
Free

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Customer Relationship Management (CRM)Enterprise Resource Program (ERP)
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Job Responsibilities

  • Processes incoming quote requests promptly and accurately, ensuring all necessary information is obtained and accurate.
  • Works with customers and/or internal teams to resolve issues with missing and/or incorrect information.
  • Collaborates with sales, estimators, production, and other internal teams to gather pricing, lead times, and other relevant details needed to prepare accurate quotes.
  • Supports new product launch activities including part number creation, entering and invoicing tooling purchase orders, and entering PPAP and special purchase orders.
  • Maintains accurate records of all quote requests, updates, and communications in the company's quoting system.
  • Conducts mass price updates and maintains customer scorecards.
  • Coordinates with internal departments to resolve customer issues and ensures prompt resolution of customer issues.

Job Skill Requirements

  • Good written and verbal communication skills, with the ability to effectively interact with customers and internal stakeholders.
  • Ability to use Customer Relationship Management (CRM) and quoting software, as well as standard office productivity tools.
  • Attention to detail and the ability to work in a fast-paced, deadline-driven environment.
  • Commitment to providing a positive customer experience.
  • Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Detail-oriented with a high level of accuracy in data entry and documentation.
  • Ability to navigate multiple Enterprise Resource Program (ERP) systems.

Educational Requirements

  • High school diploma or equivalent.
  • Associate degree in business, sales, or similar preferred.

Experience Requirements

  • Two years of experience in customer service.
  • Prior experience in a manufacturing environment and/or quoting is preferred.

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