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Sales Coordinator
MEC Outdoors
Milwaukee, USA
Full-time
Entry · 2+ years experience
Hybrid
Discovered 6 days ago
Customer Relationship Management (CRM)Enterprise Resource Program (ERP)
Free
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Customer Relationship Management (CRM)Enterprise Resource Program (ERP)
Key Skills for This Role
Customer Relationship Management (CRM)Enterprise Resource Program (ERP)
Full Job Posting
Job Responsibilities
- Processes incoming quote requests promptly and accurately, ensuring all necessary information is obtained and accurate.
- Works with customers and/or internal teams to resolve issues with missing and/or incorrect information.
- Collaborates with sales, estimators, production, and other internal teams to gather pricing, lead times, and other relevant details needed to prepare accurate quotes.
- Supports new product launch activities including part number creation, entering and invoicing tooling purchase orders, and entering PPAP and special purchase orders.
- Maintains accurate records of all quote requests, updates, and communications in the company's quoting system.
- Conducts mass price updates and maintains customer scorecards.
- Coordinates with internal departments to resolve customer issues and ensures prompt resolution of customer issues.
Job Skill Requirements
- Good written and verbal communication skills, with the ability to effectively interact with customers and internal stakeholders.
- Ability to use Customer Relationship Management (CRM) and quoting software, as well as standard office productivity tools.
- Attention to detail and the ability to work in a fast-paced, deadline-driven environment.
- Commitment to providing a positive customer experience.
- Strong organizational and time management skills with the ability to prioritize tasks and manage multiple projects simultaneously.
- Detail-oriented with a high level of accuracy in data entry and documentation.
- Ability to navigate multiple Enterprise Resource Program (ERP) systems.
Educational Requirements
- High school diploma or equivalent.
- Associate degree in business, sales, or similar preferred.
Experience Requirements
- Two years of experience in customer service.
- Prior experience in a manufacturing environment and/or quoting is preferred.
About MEC Outdoors
Machinery Manufacturing2500 employeesFounded 1945
Manufacturer of shotshell reloaders and clay target machines.
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