Sales Consultant (Retail)
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Key skills for this role
About the Role
Deliver exceptional customer service in retail sales, achieve sales targets, and build relationships while guiding clients through the tailoring process.
Key Skills for This Role
Full Job Posting
Overview
You will be the primary point of contact for clients seeking personalized, high-quality garments.
Your role is to deliver exceptional customer service, understand clients’ style preferences and needs, and guide them through the tailoring process—from fabric selection to final fitting—while achieving sales targets and building long-term relationships.
Key Responsibilities
- Greet and engage clients, offering expert advice on style, fabric, and tailoring
- options.
- Build strong, lasting relationships with clients to encourage repeat business and
- referrals.
- Achieve and exceed individual and team sales targets.
- Maintain up-to-date product knowledge, including fabrics, cuts, and fashion
- trends.
- Coordinate with tailors and production team to ensure accuracy and timely
- delivery of garments.
- Manage client appointments, order follow-ups, and post-sale services.
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