Sales Co-Ordinator/Executive-Showroom

Overview

Customer Service & Communication

• Handle incoming phone calls, WhatsApp messages, and emails from customers in a polite, professional, and friendly manner.
• Confirm appointments for consultations, measurements, and installations using the company calendar system.
• Follow up with customers on quotations and pending orders.
• Provide product information for blinds, curtains, and shutters when required, and assist customers with basic inquiries.
• Keep customers informed about installation dates, changes, or delays in a clear and respectful tone.

Sales & Order Processing

• Required to sell window blinds, curtains and shutters. Experience of this is preferred.
• Process all customer quotations and orders accurately through company software (Blindata or similar).
• Verify measurements, pricing, and fabric details before confirming the order.
• Liaise with the Retail Sales Consultants and Retail Installation Technicians daily to coordinate schedules and resolve any issues.
• Ensure all payments are recorded correctly and that invoices and receipts are filed in the shared electronic system.
• Support your assigned Brand by assisting with order processing, appointment booking, and communication through WhatsApp or email.
• Coordinate with Head Office for production updates, order tracking, and delivery timelines.
• Ensure all data entry and documentation are accurate, complete, and updated daily.

Team Coordination

• Support and supervise installation teams, ensuring they receive the correct job sheets, materials, and customer details each morning.
• Communicate clearly between Retail Sales Consultants, Retail Installation Technicians and Management to prevent misunderstandings or delays.
• Record daily job updates, customer sign-offs, and any installation feedback from the field.
• Attend internal meetings, take minutes, and share updates with your team or management.

Administration & Office Duties

• Maintain the shared digital filing system for easy access to quotations, invoices, and customer records.
• Update the online scheduling system daily — must have a good knowledge of residential areas in Abu Dhabi, Dubai, and Sharjah.
• Monitor stock requests, fabric sample usage, and handover sheets from installation teams.
• Prepare basic reports for management on sales performance, pending jobs, and customer follow-ups.
• Assist with showroom duties when required — greeting walk-in customers, showing samples, or preparing quotations.

Location -

• Dubai

Hours -

• 5 days per week (flexible day off)

Application Question(S)

• visa status?

Education

• Bachelor's (Required)

Experience

• show room blinds & curtains: 2 years (Required)
• Show Room sales: 2 years (Required)

Language

• English (Required)