indeed
Sales Associate-Retail
Roots
Richmond, CAN
Part-time
Onsite
Discovered 6 days ago
Retail salesCustomer serviceCustomer relationship buildingPoint-of-sale transactionsCash handlingMerchandise presentation
Free
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Retail salesCustomer serviceCustomer relationship building
Role Overview
The Sales Associate reports to the Store Manager and provides exceptional customer service while building customer relationships.
The role supports store performance through sales, customer loyalty, merchandising, and adherence to store standards.
Key Skills for This Role
Retail salesCustomer serviceCustomer relationship buildingPoint-of-sale transactionsCash handlingMerchandise presentation
Full Job Posting
Role overview
The Sales Associate reports to the Store Manager and provides exceptional customer service while building customer relationships.
The role supports store performance through sales, customer loyalty, merchandising, and adherence to store standards.
What we are looking for
- Retail experience is preferred, particularly in apparel.
- Ability to develop relationships with customers.
- Experience with retail operations, store standards, cash handling, and merchandise presentation.
- Self-starter who uses good judgment in all situations.
- Excellent presentation skills in a retail environment.
- Upbeat, optimistic, passionate, and friendly approach.
- Ability to understand customer needs and build buy-in to products, services, decisions, or ideas.
The impact you will have
- Provide a customer-first experience and build customer loyalty.
- Resolve customer issues at store level in a timely and positive manner.
- Contribute as a team player to store success.
- Perform POS transactions and merchandising tasks, including shipment receiving, replenishment, markdowns, and fitting room upkeep.
- Stay current on product and service updates.
- Maintain visual appeal through product presentation, replenishment, housekeeping, maintenance, and displays.
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