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Sales Associate - Keyholder
National Vision
Northville, USA
Full-time
Entry
Onsite
Discovered 3 weeks ago
Customer serviceEyewear salesEyeglass and contact lens dispensingLens care educationCustomer records managementInventory control
Free
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Customer serviceEyewear salesEyeglass and contact lens dispensing
Role Overview
Deliver an exceptional customer experience while supporting store operations and sales goals.
The role is full-time and includes Sundays off because the store is closed.
Key Skills for This Role
Customer serviceEyewear salesEyeglass and contact lens dispensingLens care educationCustomer records managementInventory control
Full Job Posting
Role Overview
Deliver an exceptional customer experience while supporting store operations and sales goals.
The role is full-time and includes Sundays off because the store is closed.
Responsibilities
- Provide customer service while supporting store sales goals.
- Help customers select eyewear based on lifestyle, prescription, and budget.
- Dispense eyeglasses and contact lenses and provide lens training as permitted by state law.
- Educate customers on eyewear and contact lens care.
- Maintain customer and patient records and communicate order status.
- Answer incoming phone calls and maintain a clean, organized, visually merchandised store.
- Support inventory control and loss prevention procedures.
- Perform other duties as assigned.
- Duties may vary by location to meet state licensing or credential requirements.
Requirements
- A high school diploma or equivalent is required.
- At least one year of retail or customer service experience is preferred.
- Ability to multitask in a fast-paced work environment is preferred.
- Some duties may require licenses or credentials under applicable state law.
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