Sales Associate

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients.

Including but not limited to…

• Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner

• Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products

• Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience

• Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program

• Foster positive relationships with customers to encourage repeat business and long-term brand loyalty

• Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely manner

• Organize products on shelves and in storage areas, following proper inventory

• procedures to maintain stock levels of all items

• Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations

• Ensure products are properly labelled, priced, and presented in accordance to store standards

• Support with store opening and setup

• Keep store clean, organized, and compliant with safety standards

• Performs ad-hoc duties as assigned

Who Are We?

Kiokii And is a premier one-stop retail platform offering Asian trendy products in North America.

We provide a huge selection of high-quality and top-hit products from Asia including cosmetics, skincare, beauty, accessories and lifestyle.

With our rapid growth, we have 29 stores across North America to-date and more to come!

We are looking for enthusiastic applicants to join our team as a Sales Associate at Conestoga Mall.

As a Sales Associate, you will provide top-tier customer service with outstanding product knowledge to all clients.

Including but not limited to…

Greet all customers with enthusiasm and deliver an exceptional shopping experience in a friendly and professional manner
Assess customer needs and inquiries by asking open-ended questions to provide personalized solutions, leveraging your in-depth product knowledge to support them in selecting the right products
Stay informed about current sales and ongoing in-store promotions to keep customers updated and enhance their shopping experience
Ensure smooth and accurate customer transactions by efficiently utilizing our point-of-sale system and Kiokii Loyalty Reward Membership Program
Foster positive relationships with customers to encourage repeat business and long-term brand loyalty
Manage the shipping and receiving of incoming inventory by unloading, unpacking, and inspecting for accuracy and any damages in a timely manner
Organize products on shelves and in storage areas, following proper inventory
procedures to maintain stock levels of all items
Conduct regular stock counts and assist in resolving inventory discrepancies or overstock situations
Ensure products are properly labelled, priced, and presented in accordance to store standards
Support with store opening and setup
Keep store clean, organized, and compliant with safety standards
Performs ad-hoc duties as assigned

Previous retail, sales, or customer service experience preferred
A deep enthusiasm for the Asian beauty industry, with a commitment to learning, sharing knowledge, and staying informed on the latest products and trends to better serve customers
Excellent attention to detail and organizational skills, combined with great communication and interpersonal skill
Team-oriented with a friendly and energetic personality
Strong problem-solving abilities and able to adapt to customer needs and inventory needs change
Basic math proficiency for scheduled inventory counts and supporting loss prevention efforts
Adheres to company policies and maintains compliance with workplace safety standards and protocols
Ability to work in a fast-paced environment and multitask effectively
Basic math proficiency and ability to handle cash and transactions accurately
Ability to stand, walk, and lift up to 30lbs.for extended periods of time, and ability to bend, stoop, and reach for products on shelves or storage areas
Comfortable using ladders or step stools to climb and access higher shelves or stock
Willing to work in a retail setting that may require moderate noise levels, bright lighting, or fluctuations in temperature

Vacancy type: NEW/BACKFILL

Kiokii Inc. is an equal opportunity employer.

If you require accommodation during the interview process, please contact Human Resources.

The Company utilizes AI-assisted technology in the initial screening of resumes to enhance efficiency and consistency in the recruitment process.

This technology does not make hiring decisions independently.

All applications are subject to human review prior to any employment decision.

Sales Associate - Full-Time

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