Sales associate
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Kaafe Chocolatier seeks a Sales Associate to handle client inquiries, prepare quotations, and convert leads for luxury chocolate, catering, and events. The role requires strong communication, sales, and customer service skills, with flexibility for field and event support.
Key Skills for This Role
Responsibilities
- Respond to client inquiries through WhatsApp, phone calls, social media platforms, email, and walk in visits
- Prepare quotations, proposals, and sales presentations for catering, events, gifting, and chocolate orders
- Follow up on inquiries and convert leads into confirmed sales
- Build and maintain strong relationships with clients and corporate accounts
- Coordinate with internal departments to ensure smooth execution of client orders and events
- Maintain accurate sales records and update client databases
- Assist in achieving monthly and annual sales targets
- Identify new business opportunities and potential partnerships
- Attend client meetings, venue visits, tastings, and event consultations when required
- Support the team during catering functions, exhibitions, weddings, and special events
Requirements
- Previous experience in Sales, Hospitality, Catering, Events, Luxury Retail, or Customer Service
- Strong communication, negotiation, and relationship building skills
- Excellent English communication skills
- Strong organizational and time management abilities
- Proficiency in Microsoft Office and WhatsApp Business
- Ability to work independently and as part of a team
- Professional appearance and positive attitude
- Valid Qatar Driving License is an advantage
Full Job Posting
About Us
- Kaafe is a luxury hospitality brand specializing in premium chocolates, catering services, corporate events, weddings, and bespoke celebrations.
- We are seeking a dynamic, customer focused, and sales driven Sales Associate to join our growing team.
Key Responsibilities
- Respond to client inquiries through WhatsApp, phone calls, social media platforms, email, and walk in visits.
- Prepare quotations, proposals, and sales presentations for catering, events, gifting, and chocolate orders.
- Follow up on inquiries and convert leads into confirmed sales.
- Build and maintain strong relationships with clients and corporate accounts.
- Coordinate with internal departments to ensure smooth execution of client orders and events.
- Maintain accurate sales records and update client databases.
- Assist in achieving monthly and annual sales targets.
- Identify new business opportunities and potential partnerships.
- Represent Kaafe professionally at all times and maintain exceptional customer service standards.
Field & Event Support
- Attend client meetings, venue visits, tastings, and event consultations when required.
- Support the team during catering functions, exhibitions, weddings, and special events.
- Be flexible with working hours based on operational and event requirements.
- Travel within Doha as needed to meet clients and support company activities.
Requirements
- Previous experience in Sales, Hospitality, Catering, Events, Luxury Retail, or Customer Service.
- Strong communication, negotiation, and relationship building skills.
- Excellent English communication skills; Arabic is an advantage.
- Strong organizational and time management abilities.
- Proficiency in Microsoft Office and WhatsApp Business.
- Ability to work independently and as part of a team.
- Professional appearance and positive attitude.
- Valid Qatar Driving License is an advantage.
Key Performance Indicators (KPIs)
- Inquiry to sale conversion rate.
- Monthly and annual sales achievement.
- Client satisfaction and retention.
- Follow up effectiveness and response time.
- New client acquisition and corporate account development.
- Contribution to overall company revenue growth.
What We Offer
- Exposure to luxury events, VIP clientele, and premium hospitality services.
- Career growth opportunities within an expanding company.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Kaafe Chocolatier
Social Media Manager
Doha, QAT
Kaafe Chocolatier, a luxury hospitality brand, seeks a creative Social Media Account Manager to oversee digital presence and elevate the brand across platforms. The role involves content strategy, campaign management, an
Cake Decorator
Doha, QAT
Kaafe Chocolatier in Doha is looking for a creative Cake Decorator to design and decorate customized cakes for weddings, corporate events, and special occasions. The role requires expertise in fondant, buttercream, and p
Catering Supervisor
Doha, QAT
Kaafe Chocolatier is hiring a Catering Supervisor to oversee catering operations in Doha. The role requires experience in catering or event supervision, strong leadership, and knowledge of food safety. Responsibilities i