Sales Assistant

Sales Responsibilities

• Attend showroom walk-in customers and understand their requirements.
• Generate leads through references, calls, field activities, digital platforms, and other sources.
• Explain product features, specifications, benefits, pricing, and available offers.
• Conduct product demonstrations and arrange test rides or test drives.
• Follow up with prospective customers and convert enquiries into bookings and sales.
• Achieve assigned monthly sales and booking targets.

Records and Customer Coordination

• Maintain accurate records of enquiries, follow-ups, bookings, cancellations, and deliveries in the CRM or system.
• Coordinate with the Showroom Manager and other departments to process customer orders.
• Assist customers with finance, insurance, exchange, registration, and other required documentation.
• Ensure timely vehicle delivery and provide complete product information at delivery.

Customer Relationships and Promotion

• Build and maintain customer relationships to generate repeat business and referrals.
• Participate in promotional activities, roadshows, exhibitions, and field marketing campaigns.
• Collect customer feedback and address basic customer concerns promptly.
• Keep updated on new products, variants, prices, schemes, and competitor activities.
• Submit daily sales activity and follow-up reports to the reporting manager.
• Maintain professional grooming, discipline, and communication standards.

Work Location