indeed
Sales and Solutions Coordinator
Entripy Custom Clothing
Oakville, CAN
Full Time
Entry
Onsite
Yesterday
Order ProcessingMicrosoft Dynamics ERPCustomer ServiceCommunicationProblem SolvingMicrosoft Office Suite
Free
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Order ProcessingMicrosoft Dynamics ERPCustomer Service
About the Role
Entripy Custom Clothing seeks a Sales and Solutions Coordinator to manage the full order lifecycle, coordinate with customers and internal teams, and ensure client satisfaction. The role involves order processing, quoting, and problem-solving in a fast-paced environment.
Key Skills for This Role
Order ProcessingMicrosoft Dynamics ERPCustomer ServiceCommunicationProblem SolvingMicrosoft Office Suite
Responsibilities
- Manage the full order lifecycle: gather customer requirements, coordinate artwork and proofs, facilitate approval rounds, and enter confirmed orders into Microsoft Dynamics
- Serve as the primary point of contact for customers throughout the order process — providing updates, answering questions, and resolving issues quickly
- Request, review, and relay proofs between internal production/design teams and customers, ensuring accuracy before sign off
- Source products outside Entripy's standard catalogue to meet specific customer needs, including obtaining supplier pricing
- Maintain accurate order records and status updates within the ERP system
- Identify opportunities to improve order flow and communication processes
Requirements
- 2+ years of experience in order processing, sales coordination, or a related role
- Experience with Microsoft Dynamics ERP or similar order management systems
- Strong attention to detail and accuracy in data entry
- Excellent communication and problem solving skills
- Ability to multitask and prioritize tasks in a fast paced environment
- Proficiency in Microsoft Office Suite
Full Job Posting
About us
- Entripy is Canada's leader for custom printed apparel, uniforms and promotional items.
- With screen printing, digital printing and embroidery all done in house, Entripy delivers custom branded solutions for companies and organizations across Canada.
- Headquartered in a vertically integrated 40,000+ square foot facility in Oakville, Ontario.
Job Summary
- The Sales and Solutions Coordinator plays a critical role supporting the sales team and sits at the centre of the customer experience — managing orders from first inquiry through final approval and into production.
- This role involves coordinating sales processes, managing customer inquiries, preparing quotes, and developing tailored solutions to meet customer needs.
Responsibilities
- Manage the full order lifecycle: gather customer requirements, coordinate artwork and proofs, facilitate approval rounds, and enter confirmed orders into Microsoft Dynamics.
- Serve as the primary point of contact for customers throughout the order process — providing updates, answering questions, and resolving issues quickly.
- Request, review, and relay proofs between internal production/design teams and customers, ensuring accuracy before sign off.
- Source products outside Entripy's standard catalogue to meet specific customer needs, including obtaining supplier pricing.
- Maintain accurate order records and status updates within the ERP system.
- Identify opportunities to improve order flow and communication processes.
Skills and Qualifications
- Experience with Microsoft Dynamics ERP or similar order management systems.
- 2+ years of experience in order processing, sales coordination, or a related role.
- Strong attention to detail and accuracy in data entry.
- Excellent communication and problem solving skills.
- Ability to multitask and prioritize tasks in a fast paced environment.
- Proficiency in Microsoft Office Suite.
Benefits
- Medical/Dental benefits after successful completion of probation period.
- Employee Discounts.
- Casual dress.
- Fun social events.
- Fitness benefits.
- Fantastic location (Mississauga/Oakville border).
Salary Range
- CAD 55,000 CAD 65,000 per annum.
Location
- Oakville, Ontario. This position is an in office position Monday Friday.
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