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Sales and Customer Service Representative
شركة إبداع الفريد للتطوير العقاري
Mecca, KSA
Full Time
Mid
Onsite
1 months ago
Customer ServiceSalesCommunicationNegotiationCall Center SoftwareLead Qualification
Free
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Customer ServiceSalesCommunication
About the Role
Ibda'a Al-Fareed Real Estate Development in Mecca is seeking a Sales and Customer Service Representative to handle customer inquiries via phone, WhatsApp, and call center applications.
Key Skills for This Role
Customer ServiceSalesCommunicationNegotiationCall Center SoftwareLead Qualification
Responsibilities
- Receive customer calls and inquiries and respond to them professionally
- Communicate with customers via phone, WhatsApp, and communication platforms
- Track interested clients daily and update their information
- Clearly and systematically explain real estate project details
- Classify clients based on urgency and need
- Transfer qualified clients to the sales team
- Utilize call center software and accurately record notes
- Maintain a professional demeanor that reflects the company's image
Requirements
- Previous experience in sales or customer service
- Proficient in using mobile, WhatsApp, and call center applications
- Strong negotiation and persuasion skills
- Quick in responding and following up
- Professional and courteous style in dealing with clients
- Able to handle work pressure
- Adherence to deadlines and discipline
- Experience in the real estate sector is preferred
Full Job Posting
Job Overview
- Sales and Customer Service Representative Required at Ibda'a Al Fareed Real Estate Development in Mecca.
- We are looking for a representative with experience in sales and customer service, possessing excellent communication skills to interact with clients via mobile, WhatsApp, and call center applications, with the ability to professionally follow up with clients and transfer interested clients to the s
Key Responsibilities
- Receive customer calls and inquiries and respond to them professionally.
- Communicate with customers via phone, WhatsApp, and communication platforms.
- Track interested clients daily and update their information.
- Clearly and systematically explain real estate project details.
- Classify clients based on urgency and need.
- Transfer qualified clients to the sales team.
- Utilize call center software and accurately record notes.
- Maintain a professional demeanor that reflects the company's image.
Required Skills
- Previous experience in sales or customer service.
- Proficient in using mobile, WhatsApp, and call center applications.
- Strong negotiation and persuasion skills.
- Quick in responding and following up.
- Professional and courteous style in dealing with clients.
- Able to handle work pressure.
- Adherence to deadlines and discipline.
- Experience in the real estate sector is preferred.
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