Sales And Customer Service Executive

Overview

• Conduct outbound calls to potential customers to introduce our products/services and generate sales leads.
• Develop and maintain strong, long-term relationships with clients, ensuring high levels of customer satisfaction and loyalty.
• Understand customer needs and offer suitable product solutions to meet their requirements.
• Utilize CRM software to track customer interactions, manage leads, and follow up on sales opportunities systematically.
• Achieve sales targets and objectives within the assigned territory or market segment.
• Handle objections and resolve customer complaints in a professional and timely manner.
• Keep accurate records of sales activities and update the CRM system regularly.
• Stay updated on product knowledge, market trends, and competitor activities.