Sales and Customer Service Co-ordinator

Sales Support

• Assist the sales team in preparing quotations, and pricing for logistics services.
• Follow up on leads, inquiries, and quotations to support conversion into business.
• Coordinate onboarding of new clients, including documentation and system setup.

Customer Service

• Act as the primary point of contact for customer inquiries, bookings, and issue resolution.
• Provide timely updates on shipment status, delays, and service changes.
• Handle customer complaints professionally and escalate when necessary.
• Build and maintain strong, long-term customer relationships.

Operations Coordination

• Liaise with operations, transport, and warehouse teams to ensure smooth execution of shipments.
• Coordinate bookings, documentation, and delivery schedules.
• Ensure accuracy of shipping documents, invoices, and customs paperwork where applicable.

Job Type: Full-time

Education

• Bachelor's (Required)

Experience

• Logistics: 2 years (Required)