naukri
Sales Agent - Arabic Speaking
Dopamine Travel & Tourism
Dubai, UAE
Entry
2 weeks ago
Travel BookingCustomer ServiceSalesArabic
Free
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Travel BookingCustomer ServiceSales
About the Role
We are looking for a passionate, customer-oriented, and results-driven Travel Sales Agent to join our growing team. In this role, you will assist clients in planning and booking.
Key Skills for This Role
Travel BookingCustomer ServiceSalesArabic
Responsibilities
- Assist clients with booking flights, hotels, holiday packages, visas, transportation, tours, travel insurance, and other travel related services
- Understand clients' travel needs, preferences, and budgets to recommend suitable travel packages and customized itineraries
- Provide accurate information on destinations, travel requirements, visa regulations, airline policies, and travel advisories
- Prepare quotations, process reservations, issue travel documents, and handle booking amendments, cancellations, and refunds
- Build and maintain strong relationships with new and existing clients to encourage repeat business and customer loyalty
- Proactively promote travel packages, seasonal promotions, and value added services to maximize sales opportunities
- Handle customer inquiries, concerns, and travel related issues professionally while ensuring a high level of customer satisfaction
- Stay informed about travel industry trends, airline updates, tourism regulations, and new destination offerings
- Maintain accurate customer records, booking details, and sales reports in the company's systems
- Coordinate with suppliers, airlines, hotels, and other travel partners to ensure smooth travel arrangements
- Consistently achieve or exceed individual and team sales targets while maintaining service quality standards
- Ensure compliance with company policies, industry regulations, and operational procedures
Requirements
- Knowledge of travel industry
- Strong sales abilities
- Arabic speaking
Full Job Posting
Job Overview
- We are looking for a passionate, customer oriented, and results driven Travel Sales Agent to join our growing team. In this role, you will assist clients in planning and booking their travel arrangements while delivering exceptional customer service and achieving sales targets.
Key Responsibilities
- Assist clients with booking flights, hotels, holiday packages, visas, transportation, tours, travel insurance, and other travel related services.
- Understand clients' travel needs, preferences, and budgets to recommend suitable travel packages and customized itineraries.
- Provide accurate information on destinations, travel requirements, visa regulations, airline policies, and travel advisories.
- Prepare quotations, process reservations, issue travel documents, and handle booking amendments, cancellations, and refunds.
- Build and maintain strong relationships with new and existing clients to encourage repeat business and customer loyalty.
- Proactively promote travel packages, seasonal promotions, and value added services to maximize sales opportunities.
- Handle customer inquiries, concerns, and travel related issues professionally while ensuring a high level of customer satisfaction.
- Stay informed about travel industry trends, airline updates, tourism regulations, and new destination offerings.
- Maintain accurate customer records, booking details, and sales reports in the company's systems.
- Coordinate with suppliers, airlines, hotels, and other travel partners to ensure smooth travel arrangements.
- Consistently achieve or exceed individual and team sales targets while maintaining service quality standards.
- Ensure compliance with company policies, industry regulations, and operational procedures.
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