Sales Adviser

Our Sales Advisers help customers find their dream home and provide excellent customer service throughout the sales process. You would need to demonstrate excellent interpersonal skills to enable you to build rapport with customers to understand their needs and requirements. These would need to include listening skills, questioning skills, empathy, product demonstration and closing skills. Reporting to a Sales Manager you’ll be expected to …

Demonstrate comprehensive local knowledge including amenities, schools, transport links and competitors

Have a thorough understanding of our product and pricing

Effective lead follow up skills to convert enquiries to site visits

Utilise our Sales methodology, schemes and incentives effectively to close a sale

Achieve sales targets in line with business requirements

To be successful in the role, we are looking for:

Experience of delivering sales in a service environment e.g. housebuilding, retail, hospitality, banking, estate agency.

Commercially astute with a good understanding of the market and competitors.

Understands and acts upon customer needs to maintain Company reputation.

Thrives on challenge, is resilient and driven to achieve personal and organisational targets.

Able to remain calm and controlled under pressure.

Keeps up to date with new thinking including legislation, economic conditions and technology.

Communicates and negotiates persuasively – capable of influencing others assertively, building rapport with customers.

Embraces change and explores new ways of working to help the continuous growth of the sales operation.

Encourages and supports people in the team, sharing knowledge and best practice.

Able to build relationships across functions, internally and externally.