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Sales Administration Associate (Best Spirits Hong Kong office)
Thai Beverage PLC
Hong Kong, KSA
Full Time
Entry
Onsite
4 weeks ago
SAPMS OfficeSales AdministrationCustomer ServiceAttention to DetailTime Management
Free
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SAPMS OfficeSales Administration
About the Role
The employer is seeking a Sales Administration Associate to coordinate Hong Kong shipments, process sales orders, and provide sales operations support. The role requires 2-3 years of experience in sales administration or customer service, SAP knowledge, and strong attention to detail.
Key Skills for This Role
SAPMS OfficeSales AdministrationCustomer ServiceAttention to DetailTime Management
Responsibilities
- Coordinate Hong Kong shipments between customers and breweries
- Coordinate sales contracts between sales teams and customers to ensure proper documentation
- Place purchase orders to breweries and invoice customers
- Review and verify shipping documents for customs clearance and declaration
- Conduct sanction checking to ensure compliance with regulations
- Obtain all import documents for Hong Kong customs
- Prepare and maintain Hong Kong shipment status for management review
- Manage complaints from Hong Kong customers with quality assurance department
- Review weekly stock report
- Process sales orders accurately and timely in ERP system
- Coordinate order fulfillment with warehouse, logistics, and customer service teams
- Handle customer enquiries related to orders, deliveries, pricing, and product availability
Requirements
- High school education
- 2 3 years of relevant experience in Sales administration, customer service, or commercial operations
- SAP knowledge
- Basic knowledge in financial documentation (invoicing, credit notes, purchase orders)
- Strong understanding of sales processes from data entry to delivery and invoicing
- MS Office skills (Excel, Word, etc.)
Full Job Posting
Position Overview
- Sales Administration Associate for Best Spirits Hong Kong office
Direct Sales Shipment
- Coordinate Hong Kong shipments between customers and breweries
- Coordinate Sales contract between sales teams and customers to ensure that all necessary documentation is properly executed
- Responsible for placing PO to breweries and invoicing to customers
- Review and verify all the information on shipping documents for customs clearance and customs declaration
- Conduct Sanction Checking to ensure compliance with regulations
- Pursuing and obtain all import documents for Hong Kong customs
- Prepare and maintain Hong Kong shipment status for management review
- Manage complaints from Hong Kong customers with quality assurance department of the breweries
- Review of the weekly stock report
Sales Operations Support
- Process sales orders accurately and timely in the ERP system
- Coordinate order fulfillment with warehouse, logistics, and customer service teams
- Monitor order status and ensure timely delivery to customers
- Handle customer enquiries related to orders, deliveries, pricing, and product availability
- Ensure compliance with company policies, procedures, and internal controls
- Maintain proper filing and documentation of sales related records
Qualifications
- High school education
- 2 3 years of relevant experience in Sales administration, customer service, or commercial operations field
- Experience in Hong Kong FMCG Export business will be added advantage
- SAP Knowledge will be advantage
- Basic knowledge in financial documentations (invoicing, credit notes, purchase orders etc.)
- Strong understanding of sales processes from data entry to delivery and invoicing
- Attention to details
- Dateline oriented
- Time management
- Managing processes
- MS Office skills ( Excel, Word, etc.)
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