Sales Account Manager

NAS

Riyadh, KSA

Full Time

Mid

Onsite

4 days ago

Account ManagementSalesClient Relationship ManagementLead GenerationNegotiationCRM

Free

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Key skills for this role

Account ManagementSalesClient Relationship Management

The Sales Account Manager is a full time, on site role based in Riyadh, responsible for managing and growing a portfolio of clients using NAS IT solutions and enterprise technology services.
Day to day activities include identifying and qualifying new leads, conducting client meetings and presentations, and developing proposals that align with customer needs.
The role involves maintaining strong relationships with existing customers, monitoring account performance, and ensuring high levels of satisfaction through timely support and proactive communication.
The Sales Account Manager will collaborate closely with technical and support teams to address client requirements, negotiate contracts, and meet sales targets while representing NAS in the local market.

Strong Customer Satisfaction and Customer Service skills, with a focus on building trust and long term relationships.
Proven Account Management experience, including handling multiple accounts and supporting client retention and growth.
Lead Generation capabilities and consultative sales skills to identify and develop new business opportunities.
Clear and professional communication skills, both verbal and written, for client interactions and internal collaboration.
Previous experience in B2B sales, preferably in IT services, cloud solutions, managed services, cybersecurity, infrastructure, or enterprise technology.
Ability to work on site in Riyadh and engage directly with clients in the local market.
Strong negotiation, presentation, and problem solving skills.
Bachelor’s degree in Business, Marketing, Information Technology, or a related field is preferred.
Fluency in English; proficiency in Arabic is an advantage.

Own the end to end relationship for a portfolio of Saudi accounts, prioritizing BFSI/Fintech, Healthcare, with opportunistic coverage of Retail and Hospitality accounts.
Drive adoption and cross sell of NAS's core Saudi service lines managed services, hyperscaler cloud migration and DR.
Develop and execute account plans, including regular business reviews, renewal management, and expansion roadmaps.
Serve as the primary client facing point of contact, coordinating with delivery and technical teams to ensure service quality and timely issue resolution.
Monitor client satisfaction and retention metrics, proactively addressing risk and identifying upsell opportunities.
Maintain deep awareness of the Saudi regulatory landscape affecting clients — NCA Essential Cybersecurity Controls, PDPL, ZATCA requirements, and Saudization obligations — to advise clients credibly and keep NAS aligned with market entry constraints.
Contribute market and client intelligence to support NAS's Option B entity build out and the Month 12 entity structure review.
Maintain accurate account, pipeline, and forecast data in the CRM in line with NAS's reporting cadence.
Represent NAS professionally with Saudi clients and partners, upholding NAS's brand and service standards in the Kingdom.

4–7 years of account management or client facing experience in IT services, managed services, or enterprise technology — Saudi market experience strongly preferred.
Working knowledge of the Saudi regulatory environment relevant to IT/compliance services (ZATCA, NCA, PDPL) is a strong plus; willingness to build this expertise is required.
Demonstrated ability to manage and grow enterprise or mid market accounts, with a track record of renewal and expansion revenue.
Strong stakeholder management and communication skills, comfortable engaging both technical and business decision makers.
Fluent in Arabic and English.
Bachelor's degree in Business, IT, or a related field.