naukri
Sales Account Manager
Stanley Black & Decker
Dubai, UAE
Parttime
Senior
2 months ago
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Free
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Client Relationship ManagementSales StrategyBusiness Development
About the Role
Manage complex project-based sales in Aerospace & Defense and Oil & Gas, build relationships with distributors, and deliver tailored solutions.
Key Skills for This Role
Client Relationship ManagementSales StrategyBusiness DevelopmentKey Account ManagementNegotiation SkillsCRM Software (e.g.
Full Job Posting
Main Responsibilities
- Direct customer interaction to influence, guide, and consult customers in securing new orders; deliver Operating Plan (quota).
- Manage complex project-based sales with long sales cycles, particularly within Aerospace & Defense, Oil & Gas and regulated industrial environments.
- Build strong, strategic relationships with key end users and industrial distributors.
- Act as the commercial lead on assigned projects.
- Efficiently handle new business leads; nurture, diagnose, design, and deliver solutions appropriate for specific customer needs.
Distributor Management
- Manage and develop industrial distributors across the Middle East, ensuring alignment with CribMaster strategy and capability to support complex projects.
- Support distributors with program development, training, end-user meetings and customer events.
- Drive opportunity qualification, pipeline development, and execution through distributor channels.
Project & Solution Delivery
- Work directly with end-use customers to design and deliver solutions aligned with technical, operational, and compliance requirements.
- Support the launch of new products and solutions, providing market feedback to Product Management and leadership.
- Participate in trade shows, sales events, customer demos, webinars, and on-site presentations.
Systems & Reporting
- Maintain accurate customer records, opportunities, and forecasts in SalesForce.com.
- Define and maintain a KPI scorecard to report on sales performance, pipeline health, and forecast accuracy.
Secondary Responsibilities
- Supporting, generating and validating quotations and price estimations for projects.
- Identify and resolve missing information or inconsistencies that may impact order or project delivery.
- Maintain strong ownership of assigned accounts to ensure after-sales support, service and technical issues are handled effectively.
- Clearly communicate critical information to internal departments to ensure accurate and timely delivery.
- Follow up on leads and customer requests within defined SLAs.
- Provide support related to sales order entry, billing, subscriptions and customer negotiations when required.
- Support the Technical Support and Installation team with local on-site support when necessary and logistically feasible.
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