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SAINT LAURENT Store Director

Saint Laurent
Doha, QAT
Full Time
Director
Onsite
Yesterday
Luxury Retail ManagementSales LeadershipCustomer Relationship ManagementTeam DevelopmentP&L ManagementInterpersonal Skills
Free

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Luxury Retail ManagementSales LeadershipCustomer Relationship Management
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Summary

  • ABOUT SAINT LAURENT: Founded in 1961, Yves Saint Laurent was the first couture house to introduce the concept of luxury prêt à porter.
  • Today, Saint Laurent collections include women’s and men’s ready to wear, shoes, handbags, small leather goods, jewelry, scarves, ties and eyewear.

ROLE

  • The Store Director is a professional in the fashion industry who is responsible for promoting brand engagement and loyalty to customers, in particular Top Clients and VIPs, in order to guarantee store business goals.
  • He/she represents the Company and is a proactive Sales professional who guarantee compliance with all procedures set by the Headquarters and aimed at managing Store Staff and ensuring that the Store runs efficiently.

MISSION

  • Attract, recruit, develop, retain, and engage customers.
  • Implement action plans to achieve general targets and P&L.
  • Communicate high quality relevant feedbacks and reporting to HQ and/or staff.
  • Know and monitor business environment including local competition.
  • Identify, attract, recruit, develop and retain talents.
  • Motivate and challenge the team on a regular basis.
  • Create development plans for sales staff and management.
  • Promote the brand’s culture internally and externally.
  • Ensure store atmosphere upholds brand image.
  • Build a network of people who have an impact on local and international Luxury business to develop customers’ loyalty (especially with Top Clients and VIPs).
  • Ensure that all the processes are in compliance with legal, safety, internal requirements, sustainability, HR and stock organization.
  • Challenge current processes to ensure efficiency and effectiveness.

PROFILE

  • 3 to 5 years of successful experience in a managerial position
  • High sensitivity to customers’ experience and loyalty
  • Exceptional interpersonal skills, persuasiveness
  • Precision, organizational skills
  • Adaptability, openness, risk taking, dynamic, listening abilities, curiosity
  • High availability, responsiveness
  • Product and Fashion sensitivity
  • Mastering computer skills (Word and Excel)

Schedule

  • Full time

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