RSTM - RSS Team Manager

Rehabilitation Service Specialist Team Manager (RSS TM)

Location

• Remote; Work from Home, Western Canada
• RSS (Rehabilitation Service Specialist) Team Manager
• Lifemark recognizes the transformative power of work. As a Rehabilitation Service Specialist Team Manager, (RSS-TM) within Partners in Canadian Veteran Rehabilitation Services (PCVRS), where you'll lead a remote team of Rehabilitation Service Specialists (RSS). You'll play a critical role in PCVRS's mission to deliver rehabilitation services to Canadian veterans under VAC’s Rehabilitation Services and Vocational Assistance Program (RSVP), in partnership with WCG Services, making a real difference in the lives of veterans and their families
• Partners in Canadian Veterans Rehabilitation Services (PCVRS) provides comprehensive rehabilitation focused assessment and intervention for Canadian Veterans who are experiencing barriers transitioning to life after service due to service related injuries or illness. Using a biopsychosocial spiritual approach, the assessment and intervention services are performed by an interdisciplinary team of clinicians with expertise in the management of complex conditions such as chronic pain, persistent symptoms following head injury, MSK injuries, often with comorbid mental illness with presenting psychosocial barriers to recovery.
• As the leader of a strong and professional team, you make a difference at the personal and community level by ensuring veterans achieve their employment goals and receive the best support possible.

Key Responsibilities

• Supports RSS team to ensure timely, high quality and Participant-centered services are provided within service standards
• Supports the RSS Regional Manager to implement change management processes related to volume fluctuations, performance issues, or changes in policy impacting service delivery
• Ensures Rehabilitation Plans are progressing and being re-assessed monthly, pro-actively problem solving with RSS when plan is not progressing as anticipated