Route Relief Utility Driver

The Route Relief/Utility RSR supports the Service Department in its objectives to meet our customers needs through up-selling/cross-selling and providing superior customer service. Main duties are to cover routes and perform service related tasks as required. Reports to the District Manager.

Medical, Dental, Vision, FSA/HSA

Life Insurance, Disability Insurance

Vacation, Sick Time, Holidays

Choice of Global Cash Card or Direct Deposit

Career Advancement

Learning & Development Opportunities

Inclusive and Diverse Team Environment

Benefits may vary for positions covered by a collective bargaining agreement.

Essential Functions: - Perform all responsibilities of a Route Sales Representative and related tasks. - Learn and support all routes. Run routes as needed for holidays, vacations or other vacancies. - When not on a route, assist in rush deliveries, renewals, audits, training and any other tasks assigned by supervision. - Solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. - Actively participate in promotions and contests, training and audits. - Follow company policies/procedures regarding new customers, managing customer needs and all aspects of service. - Ensure customer loyalty and outstanding customer service. Build relationships, communicate openly, educate customers and proactively resolve concerns in cooperation with supervision. - Safely operate a delivery vehicle on each trip, following all applicable laws and company policy. Maintain vehicle cleanliness and perform regular vehicle inspections. - Handle and process customer payments. Keep route paperwork current. - Ensure timely and correct deliveries of complete textile loads, pick up soiled textiles and maintain proper inventories in accounts. Service items such as facility maintenance products. - Monitor and report competitive activity. Keep service agreements current and renewed. - Return from route and off load soiled textiles in the receiving area of facility. - Accurately prepare route paperwork and follow check-in procedures. - Follow written and verbal instructions and perform other tasks as directed by supervision.