ROAMING and Quality Engineer

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability. We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal. #VOIS #BeUnrivalled #CreateTheFuture

We are seeking an experienced Roaming Quality & Testing Lead to act as a subject matter expert for new technology services, with responsibility for end-to-end IREG and TADIG testing across multiple local markets. This role focuses on planning, execution and delivery of roaming testing for 4G, 5G and VoLTE services, managing risks, timelines and quality, and ensuring successful service launches through close collaboration with roaming partners, hubs and local markets. The role also drives innovation through the practical application of AI and GenAI within testing processes.

Plan, schedule and deliver end-to-end IREG and TADIG testing for assigned local markets, from initiation through to commercial launch and CLL sign-off

Own and track KPIs for new technology services including 4G, 5G and VoLTE across assigned markets

Ensure monthly service launch targets are achieved by proactively managing test plans, risks and dependencies

Coordinate with roaming partners, hubs and local market teams to execute test scenarios and resolve technical challenges

Manage defect management, configuration management and test execution activities aligned to agreed processes

Monitor and support the team in troubleshooting technical issues related to roaming and quality testing

Take preventative action to ensure requirements, quality and delivery timelines are consistently met

Support end-to-end roaming testing activities, including billing and core node troubleshooting

Apply implementation-level knowledge of AI and GenAI to improve testing efficiency, analysis and decision-making

Maintain strong communication with stakeholders and provide clear reporting on progress, risks and outcomes

Extensive experience in the telecommunications roaming domain, with strong exposure to IREG and TADIG testing

In-depth technical knowledge of 2G, 3G, LTE, 5G and VoLTE technologies

Strong understanding of end-to-end roaming testing cycles, call flows and roaming quality

Hands-on experience with roaming test tools such as SIGOS and exposure to AI-enabled testing approaches

10–12 years of experience in roaming, including troubleshooting of core network nodes and billing impacts

Proven coordination, reporting and stakeholder management skills across multiple markets and partners

Clear and confident written and verbal communication skills

A degree or equivalent qualification in Engineering, Technology or a related discipline

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

Opportunity to lead roaming quality and testing for advanced mobile technologies including 5G and VoLTE

Exposure to global roaming ecosystems and collaboration with international partners

A role with strong ownership over service launches and customer experience outcomes

The chance to apply AI and GenAI in practical testing and quality engineering scenarios

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together. With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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