Roadside Assistance Driver (Flatbed) - THIRD SHIFT (49449)

Are you interested in joining a team that is continuously innovating to create the best experiences for members?

Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year?

Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life.

It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Multiple Third Shift / Overnight full-time Tow Truck Operator (Flatbed) positions available out of our North Andover, MA location.

Compensation: $24.00 - $27.00 / hour along with full benefits & incentives.

Rate range includes base + shift differentials.

** Additional $2.75 per hour overnight differential added on any hours worked between 10pm and 6am.

Additional $1 per hour weekend differential for any weekend hours worked.

Additional $1.75 per hour evening differential for any hours worked between 6pm and 10pm.

Differentials CAN be combined!

As a AAA Roadside Technician, you will be responsible for providing safe, best-in-class roadside solutions for AAA members.

Flatbed & Tow drivers are responsible for responding to member requests for roadside assistance.

They ensure member safety, vehicle security, and education to members on possible vehicle issues.

In this role, you will provide minor mechanical assistance in an attempt to get the member’s vehicle safely back on the road.

If not successful, you will then safely tow the disabled vehicle to a member requested destination.

You will be considered a hero to several people each and every day!

• Respond to AAA member’s requests for roadside assistance
• Communicate with dispatchers to determine logistics, service to be performed, and ETA
• Greet stranded AAA member on scene, ensure their safety, provide reassurance and/or advice to members who are fearful or anxious, and assess the overall situation with member & vehicle.
• Assess the safety of the scene where service is to be performed, ensuring a safe environment for you, the member, and the service.