RHTP Program Navigator

H.S. Diploma - High school diploma or equivalent – Required

Associate’s Degree – Community Health, Public Health, Social Services, Behavioral Health, Human Services, or a related field - Preferred

Relevant experience in community health work, care coordination, case management, patient navigation, Medicaid care management, behavioral health support, public health outreach, social services, or a related field- Required

Demonstrated experience working directly with rural communities and/or high-need populations facing barriers such as transportation limitations, food insecurity, housing instability, low digital access, limited provider access, or fragmented behavioral health services, among others – Required

Experience conducting resident, client, or patient intake and needs screening and following through on referrals to completion – Required

Experience using a Community Information Exchange (CIE) or other closed-loop referral platform to manage closed-loop referrals, track service completion, and document outcomes – Preferred

Experience in one or more settings central to the Hub model, such as an FQHC, RHC, Critical Access Hospital, behavioral health agency, local public health agency, EMS/community paramedicine program, school-based health setting, pharmacy program, home visiting program, or community-based organization – Preferred

Experience serving Medicaid members, dual-eligible residents, maternal/child populations, pediatric populations, individuals with chronic disease, behavioral health populations, or people with substance use disorder or OUD-related support needs – Preferred

Training or demonstrated experience in motivational interviewing, trauma-informed care, health coaching, benefits navigation, Mental Health First Aid, suicide prevention training, or other community-based behavioral health support approaches – Preferred

Experience supporting access to services such as transportation, food/nutrition programs, home safety, preventive screenings, or telehealth – Preferred

Relevant frontline credentials in addition to CHW experience may be helpful, such as Behavioral Health Support Worker, Emergency Medical Technician, Certified Nursing Assistant, or Pharmacy Technician training, when paired with strong community-based navigation experience – Preferred

Bilingual skills or demonstrated effectiveness serving culturally and geographically diverse rural communities - Preferred

Driver's License - Valid - Required Upon Hire

Community Health Worker (CHW) training/certification or related training - Preferred