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We're looking for a Revenue Operations Analyst in the team. In this role, you'll own analytics, reporting, and process for a dedicated segment of the revenue org becoming the go-to person who turns raw performance data into the reporting, programs, and workflows that team runs on day to day. This is a hands-on, high-ownership role for someone who's equally comfortable building a dashboard, designing a process from scratch, and troubleshooting a broken workflow, and who wants a direct line of sight into how their work moves the business.
With over 2000+ team members across 15+ countries, we operate in a global, remote-first environment. We are building more than software; we are building a global community rooted in creativity, collaboration, and impact. We take pride in cultivating a culture where innovation thrives, ideas are celebrated, and people come first, no matter where they call home.
Every month, our platform powers over 1.5 billion messages, helps generate over 200 million leads, and facilitates over 20 million conversations for the more than 2 million businesses we serve. Behind those numbers are real people growing their companies, connecting with customers, and making their mark - and we get to help make that happen.
Learn more about us on our YouTube Channel or Blog Posts
You are a player-coach with genuine analytical depth and a builder's instinct. You do not wait to be asked what matters before it becomes urgent and bring recommendations, not just observations. You identify trends, gaps, and opportunities and share insights with relevant stakeholders. You are comfortable walking into a room of experienced GTM leaders and supporting them with data and insights. You see broken workflows as problems to fix, not facts of life, and you have the operational credibility to implement the fix yourself. You thrive on unstructured problems and ambiguity is your baseline, not your blocker.
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We're looking for a Revenue Operations Analyst in the team. In this role, you'll own analytics, reporting, and process for a dedicated segment of the revenue org becoming the go-to person who turns raw performance data into the reporting, programs, and workflows that team runs on day to day. This is a hands-on, high-ownership role for someone who's equally comfortable building a dashboard, designing a process from scratch, and troubleshooting a broken workflow, and who wants a direct line of sight into how their work moves the business.
Own and manage all performance analytics and reporting for your assigned segment, giving leadership a clear, real-time view of how the business is performing
Build, maintain, and continuously improve dashboards and recurring reports that leadership relies on to make decisions
Own program attribution — the tracking, operations, and reporting that connect activity to outcomes
Design, build, and optimize end-to-end processes for your segment, from initial concept to rollout and iteration
Own pipeline/workflow management for your segment, identifying bottlenecks and driving improvements
Track performance against goals and KPIs for your segment, flagging gaps early and calling out what's working
Identify growth opportunities by digging into the data where conversion is leaking, where capacity is underused, where a small change could move a big number
Build the business case for new initiatives: scope the opportunity, size the impact, and get leadership buy-in
Execute initiatives end-to-end, from planning through rollout, adjusting as you go based on what the data shows
Report on initiative outcomes against the original goals, and use those learnings to shape what you tackle next
Build, own, and maintain the backend workflows and automations that power your segment's day-to-day operations in the HighLevel’s CRM
Leverage AI solutions for reporting, dashboards, and analysis
Act as the analytics and operations partner to your segment's leadership — meeting with them regularly (e.g., weekly) to review progress, surface issues, and align on priorities
Support onboarding, training, and change management when new processes or tools roll out
Fulfill ad hoc requests from leadership, prioritizing and scoping work independently
2-4 years of experience in business/revenue analysis, sales/marketing operations, or a related analytical or operational field
Advanced proficiency in Excel/Google Sheets and SQL; experience with a BI tool (Tableau, Looker, Power BI) strongly preferred
Hands-on experience with a CRM (Salesforce preferred) and comfort building within or alongside GTM systems and automation platforms
Proven ability to build a process or program from scratch — scoping it, standing it up, and iterating based on results
Experience building or maintaining backend workflows, automations, or internal tools (no-code/low-code platforms, Zapier, workflow builders, etc. are a plus)
Strong attribution/tracking instincts — comfortable connecting activity data to outcomes and building reporting that holds up to scrutiny
Excellent communication skills, with the ability to distill complex analysis into a clear narrative for leadership audiences
A track record of operating independently in ambiguous situations, troubleshooting systems issues, and driving work to resolution
Bachelor's degree in Business, Economics, Statistics, or a related quantitative field, or equivalent practical experience
Experience with Python or R for data analysis is a plus, not a requirement
The company is an Equal Opportunity Employer. As an employer subject to affirmative action regulations, we invite you to voluntarily provide the following demographic information. This information is used solely for compliance with government recordkeeping, reporting, and other legal requirements. Providing this information is voluntary and refusal to do so will not affect your application status. This data will be kept separate from your application and will not be used in the hiring decision. We encourage you to review our Privacy Policy before submitting your application
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Full-time
Mid · 2+ years experience
Remote
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