Base Career helps you apply smarter for this job.
What’s the role
A Regional Territory Manager is responsible for driving sustainable business growth across a network of retail sites while ensuring a consistently high-quality customer experience.
The role involves leading and supporting retail partners to achieve sales, operational, and service excellence through strong performance management, coaching, and strategic planning.
It also focuses on strengthening safety culture, developing people capabilities, and ensuring compliance with operational and company standards.
Additionally, the position requires identifying growth opportunities, optimizing financial performance, and collaborating with cross-functional teams to deliver overall business objectives.
What you’ll be doing
• Drive territory growth in value, volume, reputation, and brand equity while ensuring best-in-class customer experience across all Shell mobility sites
• Lead and manage retailer performance to deliver Customer Commitment and Sales & Operations targets, including coaching underperforming sites
• Develop and execute Territory and Retailer Master Plans to optimize network performance
• Strengthen HSSE culture by ensuring full compliance with safety, operational, and Shell Business Principles standards
• Enhance customer satisfaction by improving staff capability and leveraging customer feedback
• Build retailer capability and succession pipelines, including involvement in recruitment, training, and development
• Deliver sales and profitability targets, including district planning, pricing optimization, and retailer business planning
• Identify and capture growth opportunities across Fuels, Convenience Retail, and Lubricants
• Partner with retailers to grow their businesses while maximizing Shell’s performance through innovative initiatives
• Monitor financial performance, including reviewing P&L statements and closing performance gaps
• Collaborate cross-functionally with internal stakeholders (Network, Marketing, Finance, HR, Supply, etc.)
• Ensure competitive pricing and market responsiveness, including tracking competitor activity and executing countermeasures
• Implement marketing and operational initiatives to drive compliance and performance at site level
• Manage risk and financial controls, including credit compliance and system utilization
• Optimize supply and inventory to maintain stock availability and meet demand
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
London, GBR
Carson, USA
Providence, USA
Sarnia, CAN
Chennai, IND
London, GBR
, CAN
Brisbane, AUS
• Oversee site standards and expansion initiatives, including HSCs, car wash facilities, and lubricant compliance
• Execute field activities effectively, including structured site visits and active forecourt selling programs
Shell is a global energy company involved in the exploration, production, refining, and marketing of oil, natural gas, and petrochemical products.
Visit company websiteJobs and hiring trendsManager
Apply faster on company sites with our extension.