Retail & Tenant Relations Supervisor (Female)
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Key skills for this role
About the Role
Al Muttawa Real Estate seeks a Retail & Tenant Relations Supervisor to oversee daily operations of a commercial destination in Dubai. Responsibilities include tenant relations, inspections, contractor coordination, and compliance.
Key Skills for This Role
Responsibilities
- Oversee the daily operations of the retail and food truck community, ensuring all tenants operate efficiently and in accordance with site policies and standards
- Serve as the primary point of contact for tenants, fostering positive relationships and promptly addressing operational concerns, complaints, and requests
- Conduct regular inspections of retail units, food truck platforms, common areas, and facilities to ensure cleanliness, safety, and compliance
- Coordinate and supervise service providers, including security, cleaning, maintenance, landscaping, and other operational contractors
- Monitor tenant compliance with lease obligations, health and safety requirements, operational standards, and regulatory guidelines
- Lead, train, and motivate on site operational staff to deliver exceptional customer service and maintain a professional environment
- Support marketing activities, events, promotions, and community engagement initiatives to enhance visitor traffic and tenant performance
- Prepare operational reports, incident reports, occupancy updates, and performance analyses for senior management
- Monitor operational budgets, control costs, and identify opportunities for efficiency improvements
- Ensure compliance with all health, safety, municipal, and regulatory requirements applicable to retail and food service operations
- Respond to emergencies and operational issues in a timely and professional manner
Requirements
- Retail Supervision: 1 year (Required)
- English (Required)
Full Job Posting
Job Summary
- We are seeking an experienced and proactive Retail & Tenant Relations Supervisor to oversee the day to day operations of a vibrant commercial destination.
- The successful candidate will be responsible for ensuring smooth operations, maintaining strong tenant relationships, enhancing customer experience, and coordinating all on site operational activities.
Key Responsibilities
- Oversee the daily operations of the retail and food truck community, ensuring all tenants operate efficiently and in accordance with site policies and standards.
- Serve as the primary point of contact for tenants, fostering positive relationships and promptly addressing operational concerns, complaints, and requests.
- Conduct regular inspections of retail units, food truck platforms, common areas, and facilities to ensure cleanliness, safety, and compliance.
- Coordinate and supervise service providers, including security, cleaning, maintenance, landscaping, and other operational contractors.
- Monitor tenant compliance with lease obligations, health and safety requirements, operational standards, and regulatory guidelines.
- Lead, train, and motivate on site operational staff to deliver exceptional customer service and maintain a professional environment.
- Support marketing activities, events, promotions, and community engagement initiatives to enhance visitor traffic and tenant performance.
- Prepare operational reports, incident reports, occupancy updates, and performance analyses for senior management.
- Monitor operational budgets, control costs, and identify opportunities for efficiency improvements.
- Ensure compliance with all health, safety, municipal, and regulatory requirements applicable to retail and food service operations.
- Respond to emergencies and operational issues in a timely and professional manner.
Pay
- AED 7,000.00 AED 9,000.00 per month
Experience
- Retail Supervision: 1 year (Required)
Language
- English (Required)
Work Location
- In person
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