Retail Supervisor (Key Holder)

• Sick pay
• Compensation is based on experience — we're happy to discuss pay range during the interview process.

Lead the Team

• Serve as Manager-on-Duty when scheduled, providing direction and support to the store team.
• Lead by example, promoting a positive, productive, and customer-focused work environment.
• Coach and encourage team members while helping prioritize daily tasks and store operations.
• Step in wherever needed to keep the business running smoothly.
• Report directly to the Store Manager, helping carry out store priorities and standards on the floor.

• Provide exceptional service by assisting customers and helping resolve questions or concerns professionally.
• Support cashiers and department associates during busy periods to maintain a positive shopping experience.
• Build strong relationships with customers by providing knowledgeable, friendly, and dependable service.

• Open and close the store following company security and operational procedures.
• Complete cash handling responsibilities, including safe counts and register balancing.
• Ensure the store is clean, organized, fully stocked, properly signed, and ready for customers.
• Verify merchandising, pricing, and promotional displays are accurate and maintained.
• Identify and communicate operational, safety, or maintenance concerns promptly.
• Support company policies and procedures while helping maintain a safe environment for customers and team members.

• Previous retail experience; leadership or supervisory experience preferred.
• Farm, ranch, outdoor, feed, or agricultural retail experience is a plus.
• Strong leadership, communication, and problem-solving skills.
• Ability to remain calm, organized, and confident in a fast-paced environment.
• A positive attitude with a passion for serving customers and supporting teammates.
• Experience with point-of-sale and inventory systems preferred.
• Reliable attendance and the flexibility to work days, evenings, weekends, and holidays.
• Ability to lift up to 50 pounds and safely move merchandise throughout the store.
• Ability to stand, walk, bend, squat, climb ladders, and perform the physical demands of retail throughout the shift.
• Comfortable operating store equipment, including pallet jacks, forklifts (training provided if needed), hand trucks, computers, and cash registers.
• Commitment to following all company safety policies and procedures.