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Retail Supervisor
Goodwill Central Texas
Austin, USA
Full-time
Entry
Onsite
USD 17-19 hourly / hour
Discovered 1 weeks ago
Free
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Role and Responsibilities
- Assist the store manager with the overall operation of the retail store.
- Ensure compliance with all GCT policies, including, but not limited to, reporting theft or misuse of company property or other illegal activities.
- Resolve customer complaints in a fair and impartial manner, referring all unsettled disputes to the store manager.
- Supervise and train retail sales associates.
- Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by sales associates.
Supervisory Responsibility
- This position is responsible for supervising and training the Donation Attendant, Merchandise Processor & Sales Associate positions.
- Required Skills & Qualifications
- At least 1 year of supervisory experience.
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods of time (up to 7 hours per 8-hour shift.)
- Ability to lift 35 pounds frequently.
- Work a flexible schedule in support of the store opening, production and closing operations.
- Ability to effectively communicate in English with customers and GCT associates.
Physical Requirements
- Ability to sit or stand for eight hours.
- Ability to bend and twist.
- Ability to lift and carry 30 pounds with or without a reasonable accommodation.
- Moderate noise (i.e., business office with computers, phone, and printers, light traffic).
- Ability to work in a confined area.
- While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, and use hands and fingers to operate a computer and telephone, keyboard, reach, stoop and kneel.
- Specific vision abilities required by this job include close vision requirements due to computer work.
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