Retail Services Associate
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Essential Functions
- Provide behind the counter training for deli associates, with specific focus on excellent customer service, product knowledge, product pairing, slicing techniques, etc.
- Develop and cultivate working relationships at store level, including the store and deli managers, as well as deli associates.
- Responsible for managing individual store’s inventory to ensure potential for optimal sales output and mitigate shrink.
- Responsible for monitoring and managing individual store performance to ensure program compliance is met at store and retail level.
- Build awareness of the Boar’s Head Brand premium product portfolio by engaging consumers through product sampling.
- Cultivate a selling culture within the deli, mentoring deli associates to remain passionate about providing exceptional customer service.
- Actively promote Boar’s Head Brand products by educating consumers on flavor, nutrition information, quality and complementary products.
- Responsible for managing comparative sales at individual store level to ensure growth of the Brand.
- Update merchandising and marketing materials as necessary.
- Set service case to ensure full product line is displayed in an organized and appetizing manner.
- Maintain retail product presentations, ensuring displays are fully stocked, clean, and visually pleasing and that each item is properly priced
- Assist Local Purveyor with development and set up of new accounts.
- Other duties that support the route’s effectiveness and efficiencies as assigned
Key Qualifications
- Knowledge of Boar’s Head products, inclusive of flavor, nutritional information, and complimentary products (training provided).
- Willingness to engage customers and actively promote the Boar’s Head Brand.
- Willingness to operate a slicer (training provided).
- Willingness to maintain consistent close interaction with consumers.
- Ability to transport and set-up a folding table, utensils, platters, etc.
- Must exhibit good food safety and sanitation practices at all times.
- Be energetic and possess a serving attitude.
- Must have own transportation and be willing to travel to different geographic locations.
Education And Experience
- High school diploma or equivalent, college degree preferred
- Three (3) to Five (5) years’ related experience
- Experience with food preparation helpful
- Valid driver’s license and clean driving record
About Boar's Head Brand
Producer of premium delicatessen meats, cheeses, and condiments.
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