naukri
Retail Sales Consultant
Travelex Emirates Exchange Travelex Emirates Exchange LLC
Jeddah, KSA
Senior
3 months ago
Customer Service RepresentativeTeam CollaborationCustomer ServiceSales RepresentativeCustomer Experience SpecialistCash Handling
Free
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Customer Service RepresentativeTeam CollaborationCustomer Service
About the Role
Deliver excellent customer service, maximize sales, manage cash handling, and ensure compliance while working independently and collaboratively in a retail environment.
Key Skills for This Role
Customer Service RepresentativeTeam CollaborationCustomer ServiceSales RepresentativeCustomer Experience SpecialistCash Handling
Full Job Posting
Overview
- Deliver excellent customer service.
- Follow the sales process to maximize sales.
- Understand features and benefits of all Travelex product lines.
- Use every opportunity to upsell and cross-sell.
- Recognize the warning signs of questionable transactions and mitigate possible effects of the sale.
- Adhere to promotional marketing offers.
- Manage till stocks.
- Achieve individual KPI’s/target.
- Fully investigate over and shorts (differences) and report.
- Adhere to company and location policy and procedures, including Audit, Risk, Health & Safety, Security and customer service requirements.
- Ensure compliance to legal and corporate requirements.
- Maintain high standards of housekeeping and presentation of stores.
- Contribute to the success of the team.
- Complete training within required timelines.
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