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Retail Operations Manager Middle East

Giorgio Armani
, UAE
Full Time
Manager
Stock ManagementOperations ManagementLogistics ManagementBudget ManagementFacility ManagementInventory Management
Free

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Key skills for this role

Stock ManagementOperations ManagementLogistics Management
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Context and Purpose of the Role

  • Giorgio Armani has recently set up its branch in the Middle East, based in Dubai.
  • The company underwent a change from a wholesale business model to a direct retail one in Saudi Arabia, Bahrain and Qatar.
  • We are looking for a Retail Operations Manager who will support the stores’ overall performance and profitability, aiming to create a shopping experience that meets the expectations of both the company and its customers.
  • The responsibility will encompass all brands of the group: Giorgio Armani, Emporio Armani, Armani Exchange, Armani Junior, EA7, Armani Casa and Armani Caffé.

Responsibilities

  • Stock Management: Managing stock handling/movements for new store openings, store closing or special projects.
  • Ensuring that stock rooms are adequately resourced to sufficiently support the goals of the business.
  • Ensuring incoming and outgoing product is processed and managed appropriately according to company procedures.
  • Monitoring and solving outstanding issues related to the inventory management.
  • Following standard operating procedures to ensure efficient business operations.
  • Operations Management: Identify operational impacts within projects and recommend strategies to improve processes.
  • Managing the stock controllers and their training and assessments.
  • Managing the operational side of projects such as store openings, store relocations, store conversions liaising with all departments across the business.
  • Identifying problems in operations processes and resolving them in quick and timely manner.
  • Managing reports related to logistics, deliveries and storage reports.
  • Liaising with IT, Facilities and Finance departments in order to solve issues and reach company goals.
  • Training other departments on system related processes and procedures.

Requirements

  • Degree in Business Administration or relevant field.
  • A minimum of 5 years’ experience in Retail Operations in the Luxury/Fashion Industry in the GCC region.
  • Enthusiastic approach and willingness to take part to a regional start up.
  • Strong business acumen and excellent leadership skills.
  • Ability to influence and build positive relationships at all levels through effective communication skills.
  • Sense of urgency and action oriented.
  • Critical thinker and problem solver.
  • Strong organisational, project management and strategic thinking skills.
  • Flexible and capable of providing leadership in a fast paced environment.
  • Demonstrate a high level of accountability for results.
  • Strong work ethic and availability to travel.

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