Retail Manager

Retail managers are responsible for every aspect of the day-to-day supervision of retail outlets, including sales, staff, and stock and resources management.

You'll need good commercial and people skills to succeed in this role.

What does a retail manager do?

Typical employers | Qualifications and training | Key skills

A retail manager’s role is to run a store successfully.

Working on the shop floor, they are in constant contact with their customers and staff.

Ensuring their staff give great customer service as well as dealing with the financial side of the store and people management.

Typical responsibilities of the job include:

• recruiting, training, supervising and appraising staff
• managing budgets
• maintaining statistical and financial records
• planning
• promoting and marketing the business
• dealing with customer queries and complaints
• overseeing pricing and stock control
• maximizing profitability and meeting sales targets
• ensuring compliance with health and safety legislation
• preparing promotional materials and displays

• Salary and bonus structure will be offered with the ability to increase overall income.
• Enthusiasm
• IT skills
• Numerical skills
• Verbal communication skills
• Team working skills
• Organizational skills
• Energy
• Resourcefulness
• Confidence
• Commercial awareness