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Retail Keyholder
David's Bridal
Ontario, CAN
Full-time
Entry · 2+ years experience
Onsite
CAD 16.5-26.3 hourly / hour
Discovered 3 weeks ago
POScomputerized POS system
Free
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POScomputerized POS system
Key Skills for This Role
POScomputerized POS system
Full Job Posting
Customer Focus
Leads and models a customer first culture across all roles.
Accountable for active floor management by assigning shifts, reviewing results, and providing feedback to maintain a five-star guest experience.
Provide ongoing coaching and training to enhance individual selling skills, behaviors, and processes.
Analyzing and Decisions Making
Monitor the store payroll to assist in ensuring hours do not exceed the monthly budget, accurately monitoring and acknowledging timesheets for all roles that clock in and out for all scheduled shifts, breaks and meals
Assist in leading the store to achieve Total Monthly Income (TMI) Goals consistently by executing foundational excellence and performance-based leadership, for front of house and alterations combined.
Monitors inventory management, special orders, receiving processes, layaway, mark out of stock, repairs, and ensures first quality standards for all merchandise.
Managing Performance
Communicates daily sales goals to all team members and drives action through Chat Ins/Chat Outs.
Observes individual team member performance and enforces action plans for improvement through weekly performance discussions using customer reviews and mystery shops.
Assists in building a strong bench and talent pipeline, ensuring the store is always staffed, to achieve all staffing goals and fills open positions within 30 days.
Other duties as assigned.
Education & Credentials
High School Diploma or degree.
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