greenhouse

Retail Associate - Part Time

Story Cannabis

Cincinnati, USA

Mid

Discovered 1 weeks ago

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Overview:

As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.

Responsibilities:

Greet customers when entering the retail store with compassion and professionalism.
Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase.
Completes all sales and job duties per company SOP.
Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge.
Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer.
Work with a diverse group of personalities - employees and customers.
Possess excellent skills in mathematics.
Be extremely organized, efficient, and a good manager of time & resources.
Operate cash register, computer-based POS system, and cash drawer.
Clean, stock, and organize retail store.
Conduct nightly inventory counts of all retail store products.
Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.

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