Retail Associate

Purpose and Impact

Key Responsibilities

• Own store sales, KPI, and individual performance targets and use available resources to meet or exceed them.
• Deliver brand customer service and demonstrate the brand attitude and values.
• Use seasonal brand and product knowledge to explain product features, benefits, and unique selling points.
• Follow policies and procedures and maintain visual merchandising and in-store communication standards.
• Process merchandise deliveries, replenish fixtures, and ensure the product offer is represented on the sales floor.
• Complete cash register transactions accurately and minimize loss in the stockroom and sales floor.
• Perform store operations safely and efficiently and collaborate respectfully with team members.
• Complete training, apply learning on the job, and seek coaching and learning opportunities.

Knowledge and Qualifications

• Retail professional competencies are required.
• High school education is required.
• Six months of sports or fashion customer- and commercially focused retail experience is preferred.
• Basic numeracy, literacy, and verbal communication skills are required.

Key Relationships