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RETAIL ASSOCIATE

Footy Depot
Dubai, UAE
Full Time
Entry
Onsite
5 days ago
Customer ServiceCash HandlingSalesCommunicationPOS SystemsSoccer Knowledge
Free

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Customer ServiceCash HandlingSales
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Location and Pay

  • Locations: 75 Middlesex Turnpike, Burlington, MA, 01803, United States & 1245 Worcester St Natick Mall
  • Base Pay: $15.00 $16.00 / Hour

A Typical Day

  • Welcoming and engaging with customers as they enter the store
  • Assessing customers’ needs and suggesting solutions to their problems
  • General cash handling, working with cash registers and processing payments
  • Setting and attaining sales goals
  • Giving customers advice about sales and promotions
  • Using upselling techniques to increase store sales
  • Promoting Footy Depot in a positive and professional manner
  • Recommending the best products to customers
  • Cleaning and restocking the store throughout the day, before opening and after closing

Key Responsibilities and Qualifications

  • Must be 17 years or older
  • A strong passion for soccer and general knowledge of soccer merchandise or trading cards
  • Minimum of one year of relevant experience in retail, sports, or a customer facing role
  • High school diploma or GED (or currently working toward one)
  • Strong communication, interpersonal, and organizational skills
  • Ability to meet or exceed sales and customer service goals
  • Comfortable interacting and engaging with customers
  • Basic computer skills (POS system knowledge is a plus)
  • Availability to work evenings, weekends, and holidays
  • Ability to lift/carry up to 30 lbs and move throughout the sales floor and stockroom
  • Understanding of basic retail metrics and KPIs to help drive store performance

Physical Demands / Work Environment / Hours

  • May need to lift or move up to 30 lbs using proper techniques and stand for extended periods
  • Fast paced, team oriented retail environment
  • Non traditional hours are expected, including weekends, evenings, and holidays
  • Must be available at least 3 days a week — Sunday availability is required

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