Retail Assistant Store Manager | Castleton

Assistant Store Manager Position Summary: We are seeking a dynamic Assistant Store Manager to help lead our retail team in delivering exceptional customer experiences while supporting daily operations and achieving business goals.

Support Store Manager in training, coaching, and developing store associates

Foster effective communication across all team members

Lead by example in providing outstanding customer service

Assist in recruiting, hiring, and onboarding new team members

Drive sales performance through team motivation and leadership

Execute operational procedures including opening/closing protocols

Manage inventory control and stockroom organization

Oversee accurate processing of shipments and merchandise flow

Monitor and maintain shrink prevention measures

Ensure store meets visual merchandising standards

Create an engaging shopping environment

Resolve customer concerns professionally and efficiently

Maintain store appearance and cleanliness

Lead team in delivering personalized service

Support payroll management and scheduling

Maintain accurate financial records and reports

Ensure compliance with company policies and procedures

Assist with loss prevention initiatives

2+ years retail management experience

Strong problem-solving and decision-making abilities

Excellent interpersonal and communication skills

Demonstrated leadership capabilities

Passion for retail and fashion

Ability to work in a fast-paced environment

Flexible availability including evenings, weekends, and holidays

Physical ability to perform tasks like standing, lifting, and moving merchandise

Embody company values and culture

Maintain professional appearance and attitude

Act as a brand ambassador both in-store and in the community

Stay current with fashion trends and product knowledge