Retail Assistant Manager

Telford, Shropshire, TF11 8TG, United Kingdom, TF11 8TG

Assistant Manager Welcome Break, Telford , Shifnal, TF11 8TG

Full‑time role | Rewarding salary package up to £27,000 with bonus scheme | £10 meal allowance every shift

Ready to take the next step in your leadership career in a fast‑paced, customer‑focused environment? As an Assistant Manager in [brand] at Welcome Break, you’ll help lead the team day to day, keep standards high, and make sure every customer gets a warm welcome and a great experience.

You’ll support the Store Manager in [brand] across service, safety, people, and commercial performance, coaching the team on shift, helping to manage stock and routines, and making sure the unit is clean, well‑organised, and ready for every rush. It’s a hands‑on role with real responsibility, and we’ll give you the training and support to grow into a Store Manager role.

This role could be a great fit if you:

Have experience as a Supervisor, Team Leader, or Assistant Manager in a busy retail, hospitality, or customer service environment

Take pride in delivering great customer service and creating a welcoming experience

Enjoy leading from the front — motivating, coaching, and developing others on shift

Are confident juggling priorities, staying organised, and keeping the team focused in a busy environment

Understand the importance of standards, compliance, and delivering strong sales performance

Are ambitious and ready to develop your management career with a clear progression path

What you’ll get as an Assistant Manager at Welcome Break:

£10 meal allowance every shift, rewarding salary and bonus scheme

30 days’ holiday (increasing with service)

50% off onsite brands (including KFC, Burger King, Starbucks and Pizza Express)

My Welcome Break discounts – savings at hundreds of retailers

Contributory pension (after 3 months)