ReStore Associate Full-Time

• Ensure the donation area is neat, clean, orderly, and the product is cleaned, priced, and moved properly to facilitate an enjoyable and easy shopping experience.
• Evaluate the condition/price of incoming merchandise (including furniture, cabinets, and lawn equipment) to ensure it is sellable and consistent with ReStore product acceptance standards.
• Ensure volunteers complete daily tasks in a timely and safe manner.
• Providing excellent customer service to customers and donors of the ReStore.
• Operate the cash register.
• Promote the mission, vision, and values of HFHWC.
• Work closely with the Assistant ReStore Manager to determine individual projects that may be necessary for store improvements (these can include activities such as building new display equipment).
• To learn about HFHWC and the ReStore and be able to communicate our mission and purpose to volunteers and customers.
• A strong belief in the organization’s mission, goals, and accomplishments.
• Ability to communicate clearly and concisely both internally and externally.
• Excellent customer service etiquette and attitude.
• Energized in an atmosphere that fosters sharing new ideas and initiatives.
• Ability to have grace and humor under pressure.
• Strong organizational skills will be required.
• The ability to independently prioritize tasks in a fast-paced and dynamic environment is essential.
• Ability to manage volunteers and keep them engaged with those tasks.
• No degree is required, but experience working in customer service, retail, reuse, and/or trades is preferred.
• Excellent communication skills with a strong passion for the organization’s mission.
• Self-motivated with the ability to work independently and as part of a team, and with great energy and persistence.

working with diverse constituencies.

• Proven organizational skills, including the ability to manage multiple tasks and projects simultaneously and produce high-quality results quickly and on time.
• Critical thinking, problem solving, accuracy, and attention to detail.