Restaurant Manager (Turkish & Lebanese Restaurant) - InterContinental Ras Al Khaimah Mina Al Arab Resort & Spa

Hotel and resort

Role overview

Daily responsibilities

• Lead, coach, and develop the service team through briefings, training, and feedback.
• Set and monitor luxury dining service standards.
• Oversee reservations, table management, service flow, and guest recovery.
• Handle guest feedback and complaints and convert insights into improvements.
• Coordinate with the kitchen on menu knowledge, food quality, presentation, and timing.
• Manage staffing, rosters, and productivity against business levels and budgets.
• Drive upselling, promotions, and service rituals to increase revenue and average spend.
• Monitor costs, stock, wastage, and inventory with finance and store teams.
• Review daily reports, POS data, and monthly P&L results.
• Maintain compliance with brand, health and safety, hygiene, and food safety standards.
• Support sustainability initiatives and coordinate special events, VIP experiences, and seasonal activations.

Requirements

• A diploma or bachelor's degree in Hotel Management, Hospitality, or a related field is required.
• Proven experience in luxury hotels or high-end restaurant operations is required.
• At least two years of management experience is required.
• Strong understanding of Middle Eastern dining concepts, ideally Turkish or Lebanese cuisine, is required.
• Confident communication and people leadership skills are required.
• Fluent English is required.
• Arabic proficiency is a strong advantage, and additional languages are a plus.

What the employer offers

• The employer describes competitive salary, a full uniform, room discounts, and extensive training.
• The company promotes inclusive teams, professional growth, collaboration, and employee wellbeing.