Restaurant Assistant Manager

Support the Manager in balancing food quality, speed of service, guest satisfaction, and cost control

Assist in reviewing weekly P&L statements and managing food, labour, and operational costs

Maintain A&W operational standards and support continuous improvement initiatives

Ensure compliance with WorkSafeBC, public health, and employment standards

Assist with staff scheduling and shift deployment

Support equipment, building, and system maintenance

Promote team engagement and a positive workplace culture

Ensure sanitation, hygiene, and food-handling standards are met

Recruit, train, and coach hourly team members

Support supervisory hiring and onboarding

Address performance issues and participate in progressive discipline

Mentor team members for future leadership opportunities

Lead team meetings when delegated

Ensure payroll and scheduling compliance with provincial legislation

Promote a safe, respectful, and motivating work environment

Document and report critical incidents

Assist with Health & Safety meetings and corrective actions

Apply HR policies consistently and fairly

Assist with daily, weekly, and period-end accounting tasks

Support inventory control, ordering, waste tracking, and cost management

Apply cash, food, and labour cost-control practices

Support accurate sales forecasting and financial targets

Monitor revenues and assist with corrective actions

Maintain high standards of cleanliness, food safety, and presentation

Ensure exceptional guest service through effective team deployment

Assist with local store marketing initiatives

Resolve guest concerns using the service recovery program

Ensure team appearance and conduct meet brand standards

Monitor guest satisfaction metrics and support improvements

Leadership & People Development

Operational Excellence

Cost Control & Budget Awareness

Customer Focus

Decision-Making

Communication

Problem-Solving

Fast-paced food service environment

Standing for extended periods; occasional lifting up to 12 kgs (25 lbs)

Flexible availability including evenings, weekends, and holidays

Full operational responsibility during assigned shifts

Job Posted: September 10, 2026