Resource Planner

• Bachelor's degree in Business Administration, Engineering, Supply Chain Management, Operations Management, or a related field.

• Minimum 3-5 years of experience in resource planning, workforce management, project coordination, service operations, or a related operational role.

• Strong analytical and problem-solving skills with the ability to balance competing priorities and make sound decisions under pressure.

• Demonstrated ability to manage urgent and last-minute resource demands through creative and agile planning approaches.

• Excellent stakeholder management and influencing skills, with the ability to collaborate effectively across multiple functions, regions, and organizational levels.

• Strong communication skills, both verbal and written, with the ability to manage expectations, resolve conflicts, and drive alignment among stakeholders.

• Ability to work in a fast-paced and dynamic environment while maintaining a high level of accuracy, responsiveness, and customer focus.

• Strong understanding of service operations, field service delivery processes, project execution, and workforce utilization principles.

• Experience in capacity planning, demand forecasting, workload balancing, and resource optimization methodologies.

• Proven ability to manage escalations and facilitate decision-making in situations involving competing business priorities.

• High level of ownership, accountability, and sense of urgency in delivering results and meeting Service Level Agreements (SLAs).

• Experience working with planning, scheduling, ERP, or Field Service Management (FSM) tools and systems.

• Strong organizational and coordination skills with the ability to manage multiple activities simultaneously.

• Ability to interpret operational data, identify trends, and provide actionable recommendations to improve planning effectiveness and resource utilization.

• Experience working in a regional or global organization, including coordination of cross-border resource deployment and multicultural stakeholder engagement, is an advantage.

• Understanding of visa, work permit, immigration, and workforce mobility processes is an advantage.

• Proficiency in Microsoft Office applications, particularly Excel, Power BI, and data analysis tools.

• Ability and willingness to provide support for business-critical situations outside standard business hours when required.

Key Competencies

• Strategic Resource Planning

• Capacity & Demand Management

• Stakeholder Management

• Customer Focus

• Critical Thinking

• Decision Making Under Pressure

• Negotiation & Influencing

• Communication & Presentation Skills

• Collaboration Across Functions and Regions

• Conflict Resolution

• Adaptability & Agility

• Attention to Detail

• Operational Excellence

• Continuous Improvement Mindset

We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscape

A culture that pioneers a spirit of innovation where our industry experts drive visible results

An equal opportunity employment experience that values diversity and inclusion

Market competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

If you have any questions about your application, please contact Ephraim Kwa.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.