Research Services Manager – Operations, AI Platforms

Latham & Watkins is one of the world’s leading global law firms advising the businesses and institutions that drive the global economy.

We are the market leaders in major financial and business centers around the world.

Our investment in people, commitment to innovation, and focus on the future empower you to build an incredible career and thrive as an exceptional professional in a supportive culture.

If you aspire to be the best, and work with the best, this is where you belong.

The Research Services Manager – Operations, AI Platforms is an integral part of Latham’s Research Services team. This role will be responsible for leading the evaluation, testing, and operational implementation of AI-powered research services platforms that support the Research Services function, while developing testing protocols, coordinating pilot programs, collecting feedback, and providing recommendations for implementation and adoption. This role will be located in our London office. Please note that this role may be eligible for a flexible working schedule that allows for a hybrid and in-office presence.

Other key responsibilities include:

• Managing the assessment of new functionality and enhancements to existing AI research platforms, evaluating performance, and recommending activation or disablement of features based on business and security needs
• Partnering with the Research Services Manager – Operations, Research Services leadership, and key stakeholders to evaluate emerging AI research technologies and support recommendations for platform selection, implementation, and continuous improvement
• Coordinating vendor due diligence and security review processes by working with Technology & Information Services – Global Security & Risk Management to obtain required vendor documentation and facilitate security and risk assessments
• Serving as the primary operational liaison with Innovation & AI, Litigation Services, AI Services, and other Technology & Information Services teams to support the evaluation, acquisition, and ongoing management of AI research platforms
• Promoting effective work practices, works as a team member, and shows respect for co-workers

We’d love to hear from you if you:

• Display skills in using AI platforms
• Demonstrate superior knowledge of legal and non-legal electronic and print resources