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Repair Technician
Gravity Point Trading LLC
Dubai, UAE
Contract
Entry
Onsite
3 weeks ago
Appliance RepairEquipment MaintenanceTroubleshootingIT Hardware RepairCustomer SatisfactionCommunication
Free
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Ready to ScanKey skills for this role
Appliance RepairEquipment MaintenanceTroubleshooting
About the Role
Gravity Point Trading LLC is hiring a contract Repair Technician to diagnose and repair IT equipment including laptops, printers, and mobile devices. The role involves troubleshooting, component replacement, preventive maintenance, and documentation.
Key Skills for This Role
Appliance RepairEquipment MaintenanceTroubleshootingIT Hardware RepairCustomer SatisfactionCommunication
Responsibilities
- Diagnose and troubleshoot issues with IT equipment such as laptops, printers, copiers, and mobile devices
- Perform repairs, replace faulty components, and conduct preventive equipment maintenance
- Document work performed and update service records
- Coordinate with warehouse or parts team for required spares
- Interact with internal teams and service partners to support customer satisfaction
Requirements
- Strong Appliance Repair and Equipment Maintenance skills
- Proficient Troubleshooting abilities
- Customer Satisfaction focus
- Effective Communication skills
- Basic understanding of IT infrastructure components
- Ability to read and follow technical manuals
- Relevant technical diploma or certification preferred
- Previous experience in repair or maintenance within IT or electronics sector
Full Job Posting
Company Description
- Gravity Point Trading LLC, founded in 2021, is a specialized IT spare parts and infrastructure solutions provider serving the Middle East and Africa.
Role Description
- Diagnose and troubleshoot issues with IT equipment and appliances such as laptops, printers, copiers, mobile devices, and related hardware.
- Perform repairs, replace faulty components, conduct preventive equipment maintenance, and ensure serviced items meet quality and safety standards.
- Document work performed, update service records, coordinate with warehouse or parts team for required spares, and adhere to company procedures.
- Interact with internal teams and service partners to support customer satisfaction and timely resolution of technical issues.
Qualifications
- Strong Appliance Repair and Equipment Maintenance skills
- Proficient Troubleshooting abilities
- Customer Satisfaction focus
- Effective Communication skills
- Basic understanding of IT infrastructure components
- Ability to read and follow technical manuals, schematics, and service documentation
- Relevant technical diploma or certification in electronics, IT hardware repair, or related field preferred
- Previous experience in repair or maintenance within IT or electronics sector
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