Repair Coordinator

Drive your career. Accelerate your success.

Why Join Us?

Overview/Responsibilities

• Utilize dealership and automotive repair knowledge to accurately assess vehicle damage and prepare detailed repair estimates.
• Collaborate with autobody technicians to ensure accurate assessment of repair needs.
• Provide exceptional customer service by explaining repair estimates, upselling additional services when necessary, and addressing customer inquiries.
• Accurately completes estimates according to company standard operations procedures for estimates and parts.
• Ensures customers leave with a clear understanding of their insurance and are aware of any required deductibles.
• Handle cash transactions related to estimates and repairs with professionalism and accuracy.
• Support sales efforts by effectively communicating repair estimates to customers and promoting additional services as needed.

Qualifications

• 3 years' experience in an estimating role within the collision and repair industry is required.
• Strong mechanical knowledge to accurately assess vehicle damage and repair requirements.
• A strong understanding of insurance companies’ processes and guidelines;