Repair/Certification Technician

Complete all required technical certifications and qualifications within 12 months, including BSC certification, cleanroom testing, and autoclave preventive maintenance.

Maintain customer satisfaction scores above company standards while representing AT Analytical professionally on every call.

Submit accurate, on-time service reports with less than 5% documentation corrections required.

Work independently and reliably in the field, building lasting trust with customers across the territory.

Contribute to revenue growth by delivering exceptional service and surfacing additional customer needs.

Experience: 2+ years (5+ ideal) in field service, biomedical, calibration, or industrial equipment service.

Strong mechanical aptitude and proven troubleshooting skills on mechanical and electrical systems.

Comfort working independently in a field service environment with up to 75% overnight travel.

Ability to read electrical schematics and wiring diagrams and use multimeters, hand tools, and diagnostic equipment.

Physical capability to lift 50+ pounds and work in mechanical spaces.

Professionalism and customer focus — strong communication skills and a service-first mindset.

A valid driver's license and willingness to travel throughout the Midwest.

We welcome candidates from a range of technical backgrounds. Direct industry experience is preferred but not required for those with strong technical and troubleshooting skills. Ideal backgrounds include:

Biomedical Equipment Technician, Medical Equipment Technician

Field Service Technician, Industrial Maintenance Technician

Calibration Technician, Sterilizer/Autoclave Technician

HVAC Controls Technician, Military Electronics Technician

NSF 49 certified and/or CETA CNBT certified (preferred)

Accountability , Customer Focus , Continuous Learning , Teamwork , and Safety First — supported by detail orientation, self-motivation, adaptability, and critical thinking.

SSA is building the leading integrated safety partner to healthcare and life-science organizations — bringing testing, inspection, calibration, maintenance, and repair under one trusted standard. SSA is 100% founder- and employee-owned, which means every full-time team member, including field technicians, shares in the company's success through equity ownership. You'll join a fast-growing, high-performance organization where your craft directly enables the science and patient care that depend on it.