Rentals HVAC Branch Associate

This position is for a Rental HVAC Branch Associate who is under moderate supervision.

This role is responsible for troubleshooting technical problems and issues, determining technical solutions in accordance with product and customer specifications, and recommending actions to customers.

• Extensive Driving to multiple customer sites daily.
• Job site deliveries, pick-ups and equipment installation of new/rental portable A/C and Heating equipment.
• Works under moderate supervision to provide product and technical support.
• Conducts technical training and product briefing with customers.
• Troubleshoots technical problems and issues, determines technical solution in accordance with product and customer specifications and recommends solutions to customers.
• Ensure the fleet and required accessories are cleaned, maintained, organized and ready to rent.
• Maintains the warehouse and trucks for optimal efficiency.
• Complete and submit all required paperwork – order write-ups, rental/sales agreements per policy.

• High School Diploma or GED.
• 1+ years customer Service
• Must have a valid driver’s license.
• Ability to lift 50 lbs frequently and up to 75 lbs occasionally.
• Ability to climb 10ft ladder.

Other qualifications you may have that would be beneficial in this role include:

• Excellent verbal and written communication skills
• Strong phone skills
• Strong organizational skills
• Excellent attention to detail and accuracy
• Basic mechanical skills and comfort using hand tools.

Community / Marketing Title: Rentals HVAC Branch Associate

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce.

From the beginning, we’ve led in inventing new technologies and entirely new industries.

Today, we continue to lead because we keep customers at the center of every product and service we offer and we act quickly to exceed their expectations.

Through our performance-driven culture, we are driving shareowner value by growing sales and investing strategically to strengthen our position in the markets we serve.